About
Head of Engineering.
I lead engineering organizations through the part that is actually hard: not the first release, but the tenth team, the second product line, the migration nobody asked for and everybody has to live with. Ten years in, that has meant platform engineering, developer experience, and observability — the work that decides whether everything above it can ship safely.
I combine a hands-on engineering background (Ruby on Rails, Kubernetes, AWS, Symfony) with measurable outcomes: a 30% reduction in cloud cost through autoscaling and right-sizing, agent orchestration for automated code review and error resolution, and an observability stack rebuilt on OpenTelemetry that took MTTR from hours to minutes.
My research sits on the same problem from the other direction: my doctorate is in BizDevOps and enterprise architecture, which is a structured way of asking how engineering execution and business outcomes get aligned. Based in Spain, I work remotely with a Chile-headquartered company serving millions of users across Latin America.
Experience
(04)Head of Engineering
Sep 2025 – PresentBuk · Chile · remote from Spain
- Lead a 9-team organization — 60 engineers, direct and indirect reports — at Buk, an HR technology company providing HCM, LMS, attendance control and payroll to millions of users across Chile, Colombia, Perú, México and Brazil.
- Own platform engineering, CI/CD and Ruby on Rails development, including two product-close teams: Activation (platform onboarding) and Starter (free tier, expanding to further countries).
- Founded the DevEx-AI team and built an agent orchestrator for automated code review, feature flag cleanup and Sentry error resolution, cutting an estimated 40% of manual toil.
- Leading the observability transformation with OpenTelemetry and Tsuga, replacing legacy monitoring with unified distributed tracing and taking MTTR from hours to minutes.
- Define technical strategy, OKRs and roadmaps with Product and Design; manage Engineering Managers through weekly 1:1s and OKR reviews, and own career progression and compensation across the whole organization.
Engineering Manager
May 2024 – Aug 2025Buk · Chile · remote from Spain
- Managed 6 engineers on the infrastructure and core features of a Learning Management System serving 2M+ active users.
- Cut infrastructure costs 30% through Horizontal Pod Autoscaling, right-sizing, and a strategic AWS region migration from Chile to the US — while holding performance SLAs.
- Reworked the deployment process around ephemeral PR-based environments and automated CI/CD, taking the feedback cycle from days to minutes.
- Adopted a Platform as a Product approach: internal tooling treated as a product with SLIs, user research, stakeholder demos and iterative improvement.
- Led the hiring and onboarding of 8 engineers across teams, with structured onboarding programs that cut ramp-up time by 30%.
Staff Software Engineer
Sep 2021 – Mar 2024Buk · Chile · remote from Spain
- Led technical design and end-to-end delivery for an LMS used by 500+ organizations, on Symfony and React, under a 99.9% uptime requirement.
- Implemented RabbitMQ-metric-driven Horizontal Pod Autoscaling, cutting average CPU waste by 25% and preventing recurring production incidents.
- Mentored 4 junior and mid-level engineers through pair programming, code review and individual development plans, and reduced technical debt by 20% via systematic upgrades and static analysis in CI.
- Drove the migration from a monolithic Symfony application to a service-oriented architecture, establishing API contracts and inter-service communication patterns that let teams work in parallel.
Freelance Software Engineer
2015 – 2020Freelance · Chile
- Delivered custom web applications across e-commerce, logistics and education, owning the full project lifecycle from requirements gathering through deployment and maintenance.
- Built long-term client relationships on clear communication and reliable delivery, with a 90%+ repeat engagement rate.
Skills
(06)Leadership
- Engineering Management
- Technical Strategy
- Organizational Design
- OKR Planning
- Hiring & Scaling Teams
- Mentoring & Coaching
- Platform as a Product
- Product Transformation
- Budget Planning
DevOps & Platform
- AWS (EC2, EKS, ECS, Aurora & RDS, S3, ElastiCache)
- Kubernetes
- Docker
- Terraform
- CI/CD (GitLab CI, GitHub Actions)
- Observability (OpenTelemetry, Grafana, Prometheus, Datadog, Tsuga)
- Horizontal Pod Autoscaling
- Cloud Cost Optimization
AI & DevEx
- AI Agent Orchestration
- AI-Enabled Development
- AI Product Infrastructure
- LLM Integration
- Developer Experience
- Internal Developer Platforms
- Developer Portals
Programming
- Ruby on Rails
- PHP
- Symfony
- Laravel
- Java
- Spring Boot
- Python
- JavaScript
- TypeScript
- React
- SQL
Architecture & Practice
- System Design
- Distributed Systems
- Microservices
- Event-Driven Architecture
- Domain-Driven Design
- Enterprise Architecture (ArchiMate, TOGAF)
- BizDevOps
- Agile / Scrum
Languages
- Spanish (native)
- English (B2 — upper intermediate)
Education
(03)Doctor in Advanced Computing Technologies
Dec 2020 – Feb 2025University of Castilla-La Mancha, Spain
Specialization in BizDevOps and Enterprise Architecture. Thesis on aligning software development approaches with enterprise architecture frameworks to improve IT/business alignment in DevOps-driven organizations.
Master in Computer Science
Mar 2015 – Sep 2017University of Bío-Bío, Chile
Specialization in Data Quality and Enterprise Architecture, focused on data quality assessment methodologies in enterprise environments.
Bachelor of Computer Science
Mar 2011 – Jan 2016University of Bío-Bío, Chile
Specialization in BPMN models and business process modeling.